Buyer Protection

Refund Policy

Clear, fair refund guidelines for all Instapadi services. We stand behind our quality with a satisfaction guarantee.

Check Eligibility Refund Process

24h

Refund Request Window

95%

Approval Rate

3-5

Business Days

100%

Money Back

Eligibility

Refund Criteria

Full Refund

Eligible

Order not started within 24 hours
Service delivery failed completely
Wrong service delivered
Technical error on our end
Double charging occurred

Partial Refund

Case by Case

Partial delivery (e.g., 500/1000 followers)
Significant drop within 30 days
Delayed delivery (>72 hours)
Quality below advertised standard

Refund amount calculated based on undelivered portion

Not Eligible

Declined

Change of mind after delivery
Violation of platform terms
Account set to private during delivery
Incorrect username provided
Request after 7 days of completion

Process

How to Request Refund

1. Submit Request

Log into your dashboard, go to Orders, click "Request Refund" on eligible order. Or email support@instapadi.com with order ID.

Within 7 days

2. Review Process

Our team verifies delivery status, checks service logs, and determines eligibility based on policy criteria.

24-48 hours

3. Decision & Processing

Approved refunds processed to original payment method or wallet credit based on your preference.

3-5 business days

4. Confirmation

Email confirmation sent with refund details and transaction reference number.

Refund Methods

Original Payment

Card, Bank, Crypto

3-5 days

Wallet Credit

Instant for next order

Instant

Wallet credit includes 5% bonus on refund amount. Recommended for fastest resolution.

Need Help?

Our support team is available 24/7 to assist with refund inquiries.

Contact Support

FAQ

Common Questions

What if my order is partially delivered?

Partial refunds are issued proportionally. If 600/1000 followers delivered, you get 40% refund for the undelivered portion.

Can I cancel an order in progress?

Orders can be cancelled within 1 hour of placement or before processing starts. Check order status in your dashboard.

What about drops after delivery?

We offer 30-day refill guarantee. If followers drop within 30 days, we refill free. Refund available if refill fails.

How do I check refund status?

Track in your dashboard under "Support Tickets" or email support@instapadi.com with your order ID for updates.